Frequently Asked Questions

Everything you need to know about shopping with OMNES.

What is the OMNES commitment to sustainability?

We prioritize eco-friendly materials and ethical manufacturing processes. Every garment is designed with the planet in mind, using recycled fabrics and organic fibers whenever possible.

How long does shipping take?

Standard domestic orders typically arrive within 3-5 business days. International shipping times vary by location but generally take between 7-14 business days.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply use our online portal to generate a prepaid return label.

How do I find my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.

Can I track my order in real-time?

Yes, once your order ships, you will receive a confirmation email containing a tracking link to monitor your package's journey to your doorstep.